unified customer journey Archives - Upstream Works Upstream Works

Demo
Customer Login
Partner Login
Contact us

Products
Solutions
Resources
Support
Partners
- All Partners
- Become A Partner
About us

Home
Products
Platforms
Resources
Support
Partners
- All Partners
- Become A Partner
About us
Partner Portal

unified customer journey

September 16, 2021

Partnership with Aspen Technologies Group Inc.

Upstream Works Announces Partnership with Aspen Technologies Group Inc. Upstream Works and AspenTGI Partner to Deliver Customer Experience Excellence Woodbridge, Ontario, September 29, 2021 – Upstream Works Software Ltd., an omnichannel contact center solutions provider, is announcing a new partnership...

September 16, 2021

Upstream Works Awarded 2021 Unified Communications TMC Labs Innovation Award

Upstream Works for Amazon Connect Recognized for Exceptional Innovation Woodbridge, Ontario, September 16, 2021 — Upstream Works announced today that TMC, a global, integrated media company, and its TMC Labs product review division, named Upstream Works for Amazon Connect (UWA) as...

May 5, 2021

Upstream Works Announces Amazon Connect Cloud Contact Center Solutions for Enterprises

Upstream Works for Amazon Powers Personalized Omnichannel CX and Streamlined Operations Woodbridge, Ontario, May 5, 2021 – Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, debuts Upstream Works for Amazon Connect (UWA), now on the AWS Marketplace. UWA offers...

March 18, 2021

Upstream Works Receives 2021 CUSTOMER Magazine Product of the Year Award

The Upstream Works Desktop for Digital Workers is Honored for Exceptional Innovation Woodbridge, Ontario March 18, 2021 — Upstream Works Software Ltd. announced today that TMC, a global, integrated media company, has named the Upstream Works Desktop (UWD) as a...

Products

All Products
Agent Desktop
AgentNow
Supervisor Desktop
Digital Desktop
AI and Automation Solutions
AI Ecosystem
Application Integrations
Omni AI Hub
Assist Knowledge
Omnichannel CX
Reports and Analytics

Solutions

All Platforms
Amazon Connect
Cisco Enterprise
Digital Solutions
Webex Contact Center
Healthcare Solutions
Security and Compliance

Resources

All Resources
Blog
Customer Stories
Demos and Videos
Events
Glossary
Podcasts
Roles
Webinars
Reports and Insights

Support

Support and Services
Product Activation
Professional Services
Training
Notifications

Partners

All Partners
Become A Partner

About Us

Company
Contact us
Awards
Leadership
News
Careers
Privacy Statement

Company
Contact us
Awards
Leadership
News
Careers
Privacy Statement