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Uncategorized | July 11, 2025

On-Demand Webinar: Supercharge CX & Evolve Your Cisco Contact Center

Watch this on-demand demo webinar to see our new features that help contact centers optimize AI, personalize CX with Webex Video solutions, and our new platform offering, Upstream Works on Webex Contact Center (UWW).

Read more
Events | July 11, 2025

On-Demand Webinar: Helping AI Help Agents With AI Application Integrations

Watch our on-demand demo webinar to learn how contact centers can innovate and automate with AI application integrations and evolve with cloud migration flexibility.

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news home | July 11, 2025

Upstream Works Achieves SOC 2 Designation

Achieving this certification demonstrates that our solutions ensure enterprise-level security with the highest standards of compliance.

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Uncategorized | July 11, 2025

Frost & Sullivan Customer Value Leadership Award

Upstream Works applauded for Improving Productivity, Agent Experience, and Customer Experience and Value.

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news home | July 11, 2025

Announcing Integrated Healthcare Solutions

The Upstream Works desktop integrates with Epic to enable healthcare providers to offer better patient care.

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