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Upstream Works in the News | June 8, 2015

Upstream Works Releases AnyTask Routing for Cisco Finesse Contact Center

Upstream Works releases AnyTask Routing for Cisco Finesse Contact Center Toronto, Ontario June 8, 2015 – Upstream Works, the leading provider of omnichannel insight and automation solutions for contact centers, announced today the addition of AnyTask Routing to its award winning...

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Upstream Works in the News | March 3, 2015

Upstream Works Releases Upstream Works on Finesse Voice

Upstream Works Releases Upstream Works on Finesse Voice Upstream Works Features Cisco Finesse Agent Desktop Functionality Toronto, Ontario March 3, 2015 – Upstream Works, the leading provider of omnichannel insight and automation solutions for contact centers, announced Upstream Works on...

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Upstream Works in the News | December 15, 2014

CIO Review selects Upstream Works SoftwareFor 20 Most Promising Contact Center Technology Solution providers

CIO Review selects Upstream Works Software for 20 Most Promising Contact Center Technology Solution Providers Annual list showcases the 20 Most Promising Contact Center Technology Solution Providers; Upstream Works Software makes it to CIOReview’s top Contact Center Technology Solution Providers...

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Upstream Works in the News | August 27, 2013

Upstream Works for Finesse Receives the Technology Innovation Award for Contact Centers from Ventana Research

Upstream Works for Finesse Receives the Technology Innovation Award for Contact Centers from Ventana Research Upstream Works for Finesse Recognized for Visionary Technology TORONTO, ONTARIO--(Marketwired - Aug. 23, 2013) - Upstream Works for Finesse, a powerful software suite for contact...

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Upstream Works in the News | June 28, 2013

Upstream Works Achieves Highest ‘Hot Vendor’ Rating in Ventana Research 2013 Agent Desktop Managements Value Index

Upstream Works Achieves Highest “Hot Vendor” Rating in Ventana Research 2013 Agent Desktop Management Value Index UpStart Contact Center Agent Ranked the #1 Agent Desktop Vaughan, ON (June 28, 2013) — Upstream Works Software, the leading provider of Business Interaction...

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