upstreamworks.com
  • Pricing
  • Demo
  • Customer Login
  • Partner Login
  • Contact us
  • Products
    • All Products
    • Agent Desktop
    • AgentNow Video CX
      • AgentNow Overview
      • AgentNow Use Cases
    • Supervisor Desktop
    • Digital Desktop
    • AI & Automation
      • AI & Automation Solutions
      • AI Ecosystem
      • Omni AI Hub
    • Application Integrations
    • Assist Knowledge
    • Omnichannel CX
    • Analytics & Reporting
  • Solutions
    • All Platforms
    • Amazon Connect
    • Cisco Enterprise
    • Digital Solutions
    • Webex Contact Center
    • Healthcare Solutions
    • Security & Compliance
  • Resources
    • All Resources
    • Blog
    • Customer Stories
    • Demos & Videos
    • Webinars
    • Glossary
    • Podcasts
    • Reports & Insights
    • DREAM Workshop
  • Support
    • Support & Services
    • Subscription Agreement
      & Activation
    • Professional Services
    • Training
  • Partners
    • All Partners
    • Become A Partner
    • CONSULTANT PARTNERS
  • About Us
    • Company
    • Contact us
    • Awards
    • Leadership
    • Careers
    • News
  • Home
  • Products
    • All Products
    • Agent Desktop
    • AgentNow Video CX
    • AgentNow Use Cases
    • AgentNow on Azure
    • AgentNow on Webex
    • Supervisor Desktop
    • Digital Desktop
    • AI & Automation Solutions
    • AI Ecosystem
    • Omni AI Hub
    • Application Integrations
    • Assist Knowledge
    • Omnichannel CX
    • Analytics & Reporting
  • Solutions
    • All Platforms
    • Amazon Connect
    • Cisco Enterprise
    • Digital Solutions
    • Webex Contact Center
    • Healthcare
    • Security & Compliance
  • Resources
    • All Resources
    • Blog
    • Customer Stories
    • Demos & Videos
    • Webinars
    • Glossary
    • Podcasts
    • Reports & Insights
    • DREAM Workshop
  • Support
    • Support & Services
    • Subscription Agreement & Activation
    • Professional Services
    • Training
    • Notifications
  • Partners
    • All Partners
    • Become A Partner
    • Consultant Partners
  • About us
    • Company
    • Contact us
    • Awards
    • Leadership
    • Careers
    • News
  • Partner Portal
  • Customer Portal

Webinars | April 10, 2025

Helping AI Help Agents with AI Application Integrations

Watch this webinar to learn how organizations can innovate and automate with AI application integrations to improve agent and customer experiences and overall operations. See a demo and hear from our experts on how contact centers can evolve and grow...

Read more
Webinars | July 22, 2025

Fireside Chat with Cisco and Upstream Works

Watch experts from Cisco and Upstream Works discuss accelerating innovation in enterprise contact centers. Hear insights from Zack Taylor, Senior Director of Strategic Communications at Cisco Contact Center BU and Rob McDougall, CEO of Upstream Works, with host Jeff Palmer,...

Read more
Webinars | July 22, 2025

Optimize AI, Video Engagements & Webex Contact Center

Join us for a demo webinar to see our new features that help contact centers optimize AI, personalize CX with Webex Video solutions, and our new platform offering, Upstream Works on Webex Contact Center (UWW).

Read more
Press Releases | October 1, 2025

Announcing Streamlined UX, Real-Time Transcriptions, & AI Insights

Upstream Works Elevates Experiences with Streamlined UX, Real-Time Transcriptions, & AI Insights Optimized interface, streamlined workflows, Live Call Transcriptions, & AI Insights deliver faster, more informed customer experiences across Upstream Works Desktop and AgentNow solutions. WOODBRIDGE, ONTARIO (October 2, 2025)...

Read more
Upstream Works Blog | September 23, 2025

Unlocking the Hidden ROI of Live Video Customer Support Solutions

Historically, video has played a limited role in the contact center, but things are rapidly changing. For customers, video is part of their digital world and extending that to their customer service needs is not a big stretch. It is...

Read more
Page 2 of 21‹ Previous123456Next ›Last »

Products

  • All Products
  • Agent Desktop
  • AgentNow Video CX
  • AgentNow Use Cases
  • AgentNow on Azure
  • AgentNow on Webex
  • Supervisor Desktop
  • Digital Desktop
  • AI & Automation Solutions
  • AI Ecosystem
  • Omni AI Hub
  • Application Integrations
  • Assist Knowledge
  • Omnichannel CX
  • Analytics & Reporting

Solutions

  • All Platforms
  • Amazon Connect
  • Cisco Enterprise
  • Digital Solutions
  • Webex Contact Center
  • Healthcare Solutions
  • Security & Compliance

Resources

  • All Resources
  • Blog
  • Customer Stories
  • Demos & Videos
  • Webinars
  • Glossary
  • Podcasts
  • Reporting & Insights
  • DREAM Workshop

Support

  • Support & Services
  • Subscription Agreement & Activation
  • Professional Services
  • Training

Partners

  • All Partners
  • Become A Partner
  • CONSULTANT PARTNERS

About Us

  • Company
  • Contact us
  • Awards
  • Leadership
  • News
  • Careers
  • Privacy Statement

© 2026 Upstream Works All Rights Reserved.

  • Company
  • Contact us
  • Awards
  • Leadership
  • News
  • Careers
  • Privacy Statement