upstreamworks.com
  • Demo
  • Customer Login
  • Partner Login
  • Contact us
  • Products
    • All Products
    • Agent Desktop
    • AgentNow Video CX
    • Supervisor Desktop
    • Digital Desktop
    • AI & Automation
      • AI & Automation Solutions
      • AI Ecosystem
      • Omni AI Hub
    • Application Integrations
    • Assist Knowledge
    • Omnichannel CX
    • Reports & Analytics
  • Solutions
    • All Platforms
    • Amazon Connect
    • Cisco Enterprise
    • Digital Solutions
    • Webex Contact Center
    • Healthcare Solutions
    • Security & Compliance
  • Resources
    • All Resources
    • Blog
    • Customer Stories
    • Demos & Videos
    • Events
    • Glossary
    • Podcasts
    • Roles
    • Webinars
    • Reports & Insights
  • Support
    • Support & Services
    • Subscription Agreement
      & Activation
    • Professional Services
    • Training
  • Partners
    • All Partners
    • Become A Partner
  • About Us
    • Company
    • Contact us
    • Awards
    • Leadership
    • Careers
    • News
  • Home
  • Products
    • All Products
    • Agent Desktop
    • AgentNow Video CX
    • AgentNow on Azure
    • AgentNow on Webex
    • Supervisor Desktop
    • Digital Desktop
    • AI & Automation Solutions
    • AI Ecosystem
    • Omni AI Hub
    • Application Integrations
    • Assist Knowledge
    • Omnichannel CX
    • Reports & Analytics
  • Platforms
    • All Platforms
    • Amazon Connect
    • Cisco Enterprise
    • Digital Solutions
    • Webex Contact Center
    • Healthcare
    • Security & Compliance
  • Resources
    • All Resources
    • Blog
    • Customer Stories
    • Demos & Videos
    • Events
    • Glossary
    • Podcasts
    • Roles
    • Webinars
    • Reports & Insights
  • Support
    • Support & Services
    • Subscription Agreement & Activation
    • Professional Services
    • Training
    • Notifications
  • Partners
    • All Partners
    • Become A Partner
  • About us
    • Company
    • Contact us
    • Awards
    • Leadership
    • Careers
    • News
  • Partner Portal

Press Releases | September 16, 2021

Upstream Works Awarded 2021 Unified Communications TMC Labs Innovation Award

Upstream Works for Amazon Connect Recognized for Exceptional Innovation Woodbridge, Ontario, September 16, 2021 — Upstream Works announced today that TMC, a global, integrated media company, and its TMC Labs product review division, named Upstream Works for Amazon Connect (UWA) as...

Read more
Press Releases | September 9, 2021

Upstream Works Assist Knowledge Management is Now Available in AWS Marketplace

  Woodbridge, Ontario, September 9, 2021 – Upstream Works Software Ltd., a provider of cloud-based omnichannel contact center solutions, announces that Upstream Works Assist knowledge management is now available in AWS Marketplace. AWS Marketplace is a digital catalog with thousands...

Read more
Upstream Works Blog | August 5, 2021

4 Ways Cloud-Based Contact Center Solutions Increase Flexibility

As momentum continues to build for cloud adoption in the contact center space, the business case for supporting this decision becomes clear. One reason for rising cloud adoption is the variety of strong use cases, including better agent engagement, smarter...

Read more
Banner image for cloud contact center
Upstream Works Blog | July 6, 2021

Cloud Solutions for Better Customer and Agent Engagements [Webinar]

The technology you choose for your contact center will be at the epicenter of your operations and brand experience as a whole. It is a large piece of the contact center puzzle that, if chosen well, can streamline operations, automate...

Read more
Upstream Works Blog | June 24, 2021

3 Ways Cloud Solutions Benefit Contact Center Management

When considering cloud as part of your contact center roadmap, it’s easy to think in terms of specific audiences and how each would benefit. IT can benefit from the cloud in distinctly different ways than agents will, and when these...

Read more
Page 2 of 18‹ Previous123456Next ›Last »

Products

  • All Products
  • Agent Desktop
  • AgentNow Video CX
  • AgentNow on Azure
  • AgentNow on Webex
  • Supervisor Desktop
  • Digital Desktop
  • AI & Automation Solutions
  • AI Ecosystem
  • Omni AI Hub
  • Application Integrations
  • Assist Knowledge
  • Omnichannel CX
  • Reports & Analytics

Solutions

  • All Platforms
  • Amazon Connect
  • Cisco Enterprise
  • Digital Solutions
  • Webex Contact Center
  • Healthcare Solutions
  • Security & Compliance

Resources

  • All Resources
  • Blog
  • Customer Stories
  • Demos & Videos
  • Events
  • Glossary
  • Podcasts
  • Reports & Insights
  • Roles
  • Webinars

Support

  • Support & Services
  • Subscription Agreement & Activation
  • Professional Services
  • Training

Partners

  • All Partners
  • Become A Partner

About Us

  • Company
  • Contact us
  • Awards
  • Leadership
  • News
  • Careers
  • Privacy Statement
  • Company
  • Contact us
  • Awards
  • Leadership
  • News
  • Careers
  • Privacy Statement