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E-News | June 22, 2017

Upstream Works for Finesse V3.0

Upstream Works for Finesse V3.0 with New CX Features, Collaboration Tools and Enhanced Efficiency We’re pleased to announce Upstream Works for Finesse (UWF) Version 3.0. This latest release of UWF introduces new features within the Single Agent Desktop, making it...

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Upstream Works Blog | June 14, 2017

Calling All Superheroes! It’s Time to Transform the Customer Experience.

Cisco Live US 2017 is coming up later this month, and the event is CALLING ALL SUPERHEROES to participate. At Upstream Works, we can relate to this theme. Every day we support and empower Customer Experience (CX) Superheroes – Power...

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Upstream Works in the News | June 8, 2017

Upstream Works Software Expands its Presence in Europe

Upstream Works Expands its EMEA Office with Appointment of Partner Sales Director Vaughan, Ontario, June 8, 2017 – Upstream Works Software, Ltd., a provider of Omnichannel Contact Center solutions, today announced the appointment of seasoned, industry professional Jeff Palmer as Partner...

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E-News | June 7, 2017

Sneak peek of UWF roadmap, and meet another UWF Contact Center

Trouble viewing this email? Click here. Hello again from Elizabeth You asked, and we created an Upstream Works User Community (UWUC) -just for you.  Participating is a great way to connect with peers and learn about new UWF features and...

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E-News | May 31, 2017

Join us at Cisco Live 2017 for an Upstream Works Talk!

Trouble viewing this email? Click here. Visit Upstream Works at the Cisco Collaboration Village  Cisco Live 2017 | Las Vegas, NV | June 25 -29, 2017 Join us and see how Upstream Works for Finesse connects all CX journeys, channels,...

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